Introduction

At Rako Art Studio, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, contact us, request quotations, place orders, or use our services. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

To provide our services effectively, we may collect personal information such as your name, email address, phone number, project details, delivery information, and any other information you voluntarily provide through contact forms, emails, phone calls, or other communication channels. For custom projects, we may also collect reference images, sketches, dimensions, design concepts, architectural drawings, and other materials required to create your requested artwork.

In addition to personal information, our website may automatically collect certain non-personal information, including browser type, device information, IP address, pages visited, and website usage statistics. This information helps us improve website performance and user experience.

How We Use Your Information

The information we collect is used to understand your requirements, provide quotations, manage custom projects, process orders, coordinate deliveries, respond to inquiries, and offer customer support. We may also use this information to improve our products, services, website functionality, and overall customer experience. Any communication from Rako Art Studio will be directly related to your inquiries, projects, orders, or important service updates.

Custom Artwork and Design Materials

As a custom art and sculpture studio, we may receive photographs, sketches, artwork references, dimensions, branding materials, or architectural plans from clients. These materials are used solely for the purpose of designing, developing, and delivering the requested project. Ownership of customer-provided materials remains with the customer unless otherwise agreed in writing.

Cookies and Website Analytics

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help us understand visitor behavior, improve website performance, remember preferences, and analyze website traffic. You may disable cookies through your browser settings; however, some website features may not function properly as a result.

Information Sharing and Disclosure

Rako Art Studio does not sell, rent, or trade personal information to third parties. We may share information with trusted service providers involved in website hosting, payment processing, shipping, delivery, installation support, or technical services, only to the extent necessary to perform those services.

We may also disclose information when required by law, government authorities, court orders, legal proceedings, or when necessary to protect our rights, customers, business operations, or property.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction. While we strive to maintain secure systems and processes, no method of online transmission or electronic storage can guarantee complete security. Therefore, we cannot guarantee absolute protection against all potential security risks.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including project completion, customer service, business record keeping, legal compliance, dispute resolution, and enforcement of agreements. Information that is no longer required may be securely deleted or anonymized.

Portfolio and Marketing Usage

Unless otherwise requested by the customer, Rako Art Studio may use photographs or videos of completed sculptures, wall murals, installations, and artwork for portfolio displays, website galleries, social media content, promotional materials, and marketing activities. We will make reasonable efforts not to disclose sensitive personal information when showcasing completed projects. Customers who require confidentiality may discuss their preferences with us before project completion.

Third-Party Websites

Our website may contain links to external websites, social media platforms, or third-party services for your convenience. Rako Art Studio is not responsible for the privacy practices, content, or security policies of such third-party websites. We encourage visitors to review the privacy policies of any external websites they access.

Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to remove it.

Your Rights

Depending on applicable laws, you may have the right to access, review, correct, update, or request deletion of your personal information. You may also request information about how your data is being used. Requests related to personal information can be made using the contact details provided below.

Changes to This Privacy Policy

Rako Art Studio reserves the right to update or modify this Privacy Policy at any time to reflect changes in business practices, services, legal requirements, or operational procedures. Any updates will be posted on this page with a revised effective date. Continued use of our website following any updates constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Rako Art Studio

📧 Email: rakostudio766@gmail.com
📞 Phone: +91 76677 39813

We appreciate your trust in Rako Art Studio and remain committed to protecting your privacy while delivering exceptional custom sculptures, wall murals, and artistic creations.